Privacy policy – Automatic SEO CGFA (Shopify app)
Last updated: 24 October 2026
Who we are
The app is provided by , , VAT IT – info@citygraphnapoli.it ("we"). We act as a processor of store data on behalf of the merchant who installs the app.
What data the app accesses
- Store details: store name, myshopify domain, primary domain, contact email, currency and main language – to identify your store, show the right language and contact you about the app.
- Catalog content: titles, descriptions, SEO titles and meta descriptions of products, collections and pages, and product image URLs and alt texts – to check your SEO and write the suggested fixes.
- Public storefront pages, when you start a website scan – read like a search engine would.
- Subscription status of the app (plan, trial) through Shopify Billing.
The app does not access, store or process personal data of your customers (no orders, no customer records) and does not use cookies for tracking.
How we use it
Only to provide the app: catalog check, score, suggested SEO texts, applying the fixes you approve (or automatically on the Pro plan, if you turn it on), periodic re-checks and support. Suggested texts are written by an AI model running on our own servers in the European Union: your catalog content is not sent to third-party AI services and is never used to train models or sold.
Where and how long
Data is stored on our servers in Italy (EU) with encrypted access tokens. When you uninstall the app, access is revoked immediately and all store data is deleted within 48 hours of Shopify's shop/redact request, and in any case within 30 days.
Your rights
You can ask for access, correction or deletion of your data at any time by writing to info@citygraphnapoli.it. EU/UK users can also complain to their data protection authority (in Italy: Garante per la protezione dei dati personali). Shopify's mandatory privacy webhooks (customers/data_request, customers/redact, shop/redact) are supported.